Server Management Services

Free Up Your IT Resources With Managed Services

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Server Management Services

Atlantic.Net can help manage your hosted server infrastructure. You can take advantage of our server management services and bring focus to your core business. Coupled with Server Management Services and your choice of hosted infrastructure; Atlantic.Net can help you achieve your business goals and help you stay focused on your core business. We provide the following services:

Server management
Available Operating Systems
Available Operating Systems
Atlantic.Net One-Click Apps
Atlantic.Net One-Click Apps
General Features
General Features
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Database Service Support
Control Panel Support
Control Panel Support
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DNS Support
Email Server Support
Email Server Support
File Sharing
File Sharing
ETP, FTPS, SFTP
ETP, FTPS, SFTP
Load Balancing
Load Balancing
OnWatch Platinum
OnWatch Platinum Monitoring Platform
Server Migrations
Server Migrations
Server Patching
Server Patching and Updates
Vulnerability Scans
Vulnerability Scans
Web Server Support
Web Server Support
Web Server Support
Web Service Support - SSL
VPN Support
VPN Support
Available Operating Systems negative

Available Operating
Systems

SuccessWindows Server: 2016, 2019, 2022

SuccessRocky Linux: 8

SuccessDebian: 10, 11

SuccessUbuntu: 20.04 LTS, 22.04 LTS

Atlantic.Net One-Click Apps

cPanel/WHM

LAMP

LEMP

MySQL

NextCloud

WordPress

General Features

General Features

  • Server deployment while following industry best practices, including server hardening
  • General baseline performance metrics completed and provided upon initial release
  • 20% discount on Atlantic.Net Professional Service Agreements
  • Dedicated Account Representative
  • Upon request, troubleshoot issues relating to server network connectivity, host load, and server operating systems
  • Reinstall server operating system as needed
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Database Service Support

Note: This does not include support
query analysis

Blue successSupported platforms: MSSQL2017/2019; MySQL 5.7+, 8.x Recommended; Percona 5.7+, MariaDB 10,4+

Blue successAssist with setting up local database backups

Blue successInstallation and secure configuration of database users

Blue successAssist with import of remote databases

Blue successAssist with setting up new database and database users

Blue successAssist with basic security changes

Control Panel Support

Control Panel
Support

Blue successcPanel / WHM
Blue successPlesk
Blue successDrupal

Note: Support is always current LTS version

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DNS Support

Blue successWeb portal available to allow for client to make their own changes

Blue successAssist with importing customer provided DNS information to Atlantic.NetDNS servers

Blue successImplement DNS changes on Atlantic.Net DNS servers and help facilitate migrations to
Atlantic.Net services

Blue successAssist with advanced DNS configurations, such as setting up domain keys and SPF records

Blue successAssist with troubleshooting DNS resolution problems

Email Server Support

Email Server
Support:

Blue successInstall and configure Mail Server on Windows or Linux server, including Mail Transfer Agent
(MTA) and Webmail portals

Blue successEnable anti-spam and anti-malware settings by configuring e-mail virus and spam scanners,
rate-limits, and Realtime Blackhole List checks

Blue successAssist with setting up mail-related DNS records

Blue successAssist with setting up new domains

Blue successAssist with setting up new users

Blue successAssist with troubleshooting mail delivery and mail queue issues

Blue successProvide customer with settings needed to set up e-mail client for receiving e-mail

File Sharing

File Sharing:

Blue successIncludes support for Windows and Linux file shares

Blue successAssist with setup and mapping of NFS shared folder

Blue successAssist with setup and mapping of Samba/SMB shared folder

Blue successAssist with setup and mapping of SSHFS shared folder

Blue successAssist with setup and mapping of Windows shared drive

ETP, FTPS, SFTP

FTP, FTPS, SFTP:

Blue successIncludes support for Linux and Windows systems
Blue successAssist with setup and configuration FTP, FTPS, and SFTP
Blue successAssist with setup of new users
Load Balancing

Load Balancing (optional add-on):

Blue successConfigure load balancing to distribute incoming application traffic across multiple servers

Blue successConfigure load balancing service type - Round Robin, Static Round Robin, The Least Connections, IP Source

Blue successConfigure load balancing features - sticky sessions, health checks, SSL termination, multi-port, connection throttling

Blue successNote: GeoIP Load Balancing also available via Edge Protection service

OnWatch Platinum

OnWatch Platinum Monitoring Platform (as requested):

Blue successICMP
monitoring
Blue successSNMP-based CPU usage
Blue successSNMP-based RAM usage
Blue successSNMP-based
Disk I/O
Blue successSNMP-based NIC throughput
Blue successHardware RAID status (if applicable)
Blue successWebsite, E-Mail, MySQL port status
Server Migrations Negative

Server
Migrations:

SuccessAssist with migrating client data from another hosting provider and with getting started on Atlantic.Net's Managed Platform server

File Sharing

Server Patching
and Updates

Blue successUpon request, install requested updates and patches

Blue successAutomated patching service available

Blue successCritical patches installed daily

Blue successGeneral patches installed monthly

Blue successSchedule times for server reboots after patching, if needed

Blue successUpon request, pre-patch report on the current status of pending updates

Blue successUpon request, post-patch report on the application of the latest updates

Vulnerability Scans Negative

Vulnerability
Scans

Note: This does not include support for site code
or query analysis

Blue successSupported platforms: MSSQL2017/2019; MySQL 5.7+, 8.x Recommended; Percona 5.7+, MariaDB 10,4+

Blue successAssist with setting up local database backups

Web Server Support

Web Server
Support:

Blue successIncludes support for Windows IIS, Apache, Nginx

Blue successInstall and configure requested common web extensions, such as PHP

Blue successApply general security tweaks and performance optimizations

Blue successAssist with setting up new websites

Blue successAssist with setting up domain redirects and rewrites

Blue successAssist with setting up custom logging

Blue successAssist with enabling web authentication

Blue successAssist with server generated outbound e-mail issues

Blue successAssist with troubleshooting connectivity to an SQL server

Blue successAssist with troubleshooting permissions and file issues

Blue successAssist with evaluating customer logs

Web Server Support

Web Service
Support - SSL:

Blue successAssist with order and setup of SSL for hosted domain
VPN Support

Web Server
Support:

Blue successAssist with configuration of Client-based VPN (user authentication)

Blue successAssist with configuration of Site-to-Site tunnels

Blue successAssist with setup of access lists to ensure VPN is restricted to specific servers and accounts

Blue successUpon request, modify VPN configuration settings

Notes:

Atlantic.Net is unable to assist with any website or database content generation, scripting or programming

Atlantic.Net may request removal of any installed third-party application prior to troubleshooting server issues if there is reason to believe the application may impact server performance or reliability

Focus on your core business while we handle the day-to-day management of your servers. Experience proactive monitoring, expert support, and guaranteed uptime—partner with Atlantic.Net for 24x7x365 server management that delivers results. For faster application deployment, free IT architecture design, and assessment, call 888-618-DATA (3282) or email us at [email protected].

Award-Winning Service

Award Winning Service

Millions of Cloud Deployments Worldwide

Trusted by Atlantic.Net

® Each logo is the registered trademark of its respective company.

Dedicated to Your Success

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- Jason Coleman

VP of Information Technology, Orlando Magic

"After evaluating a range of managed hosting options to support our data operations, we chose Atlantic.Net because of their superior infrastructure and extensive technical knowledge."

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- Erin Chapple

General Manager for Windows Server, Microsoft Corp.

"Atlantic.Net’s support for Windows Server Containers in their cloud platform brings additional choice and options for our joint customers in search of flexible and innovative cloud services."

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Share Your Vision With Us

And We Will Develop a Hosting Environment Tailored to Your Needs!

Contact an advisor at 866-618-DATA (3282), email [email protected], or fill out the form below.

Don't just take our word for it: Cyber Defense Magazine recognized Atlantic.Net as "Most Innovative Cloud Hosting Provider" in the 2024 Global Infosec Awards.

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See how we are different and how we help our customers win.

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